Property Rentals: Payment, Cancelation and Refund Terms:Book with confidence: Our property rental terms offer a balanced approach to booking security and flexibility. Clear guidelines for cancellations, early departures, and damage deposits safeguard the interests of all parties involved, making your vacation planning worry-free.
Payment Terms
- Reservation Deposit: A 50% deposit of the total rental cost is required to confirm and secure a reservation.
- Final Payment: The remaining 50% of the rental cost is due 30 days before the check-in date. Failure to complete this payment on time may result in the cancellation of the reservation and the forfeiture of the deposit.
Cancellation Policy:
- 48-Hour Free Cancellation Grace Period: Guests have a 48-hour grace period after booking to cancel without any penalty, as long as the cancellation is made at least 14 days before the check-in date.
- Cancellations made at least 60 days before the check-in date will receive a full refund of the total reservation cost.
- Cancellations made at least 30 days before the check-in date will receive a 50% refund of the total reservation cost.
- Cancellations made 14 to 29 days before the check-in date are eligible to receive a 50% credit of the total reservation cost towards a future booking.
- Cancellations made less than 14 days before the check-in date are not eligible for a refund.
No-Show Policy:
Failure to arrive on the check-in date without prior notification will result in the forfeiture of the entire payment and cancellation of the reservation.
Early Departure:
Guests who decide to leave before their scheduled departure date will not receive refunds for the unused portion of their stay.
Damage Deposit:
When required, a refundable damage deposit will be collected. This deposit will be returned within 7 days of checkout, assuming there is no damage to the property.
Services & Activities: Payment, Cancelation and Refund Terms:
Embrace adventure and relaxation: Our Activities and Services are crafted for seamless integration into your vacation. With straightforward booking deposits and adaptable change policies, we empower you to tailor your experience, ensuring each activity enriches your stay without the hassle.
Payment Terms
- Booking Confirmation: A nominal, non-refundable deposit is required to secure bookings for additional services.
- Full Payment: The full payment for additional services must be completed at least 7 days prior to the service being rendered.
Cancellation Policy:
- Cancellations made more than 7 days before the scheduled service date will be eligible for a full refund, minus the non-refundable deposit.
- Cancellations made 3 to 7 days before the service date may receive a 50% refund of the total service cost, minus the non-refundable deposit.
- Cancellations made less than 3 days before the service date are not eligible for a refund but may be considered for rescheduling based on availability.
Rescheduling Policy for Additional Services:
- Rescheduling Requests: Guests are encouraged to request rescheduling of a service at the earliest opportunity to increase the likelihood of availability.
- Rescheduling Timeline and Fees:
- More than 7 Days Before Service: Guests may reschedule their service without any additional fee if the request is made more than 7 days prior to the scheduled service date.
- 3 to 7 Days Before Service: A rescheduling fee of 25% of the total service cost will be applied for requests made between 3 to 7 days before the service.
- Less than 3 Days Before Service: Rescheduling requests made less than 3 days before the service will incur a 50% rescheduling fee of the total service cost.
- Limit on Rescheduling: Each booking is allowed one reschedule, and the rescheduled date must be within 60 days of the original service date, subject to availability.
Effective from January 2024
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